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Introducing the Technology-as-a-Service Playbook
 

TIA Member Resources

These resources are stored in the TIA Knowledge Base and most are only accessible to members using their tia.asn.au login credentials. You will be prompted to log in to access these documents.

If you are a current TIA member and you do not have a tia.asn.au member login, please register for the community.

research reports
solution widgets
webinars
data tools
 
conference presentations
videos
research calendars
member inquiry
 
 
Research Approach

TIA Research

The focus of TIA research is understanding the levers of growth, efficiency, and strategic differentiation. This helps service leaders take proactive steps to manage a business that delivers revenue and profits.

Browse current TIA research reports by service discipline:

 

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Solution Widgets

Solution Widgets

Discover fresh content and recommended reading related to your most pressing service business challenges (SBCs) by using our dynamic Solution Widget Dashboard.

Browse previously curated solution widgets by service discipline:

 

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Webinars

Webinars

TIA webinars are a valuable resource for in-depth information on services industry performance trends, operational metrics, best practices, and innovative service technology solutions.

These webinars are presented in a variety of formats, from peer-to-peer roundtables on critical industry issues, to industry expert briefings with Q&A, to technology provider presentations.

 

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Data Tools

Data Tools

TIA data tools allow you to mine insights from simple, interactive visualizations. Most tools are updated on a quarterly basis, and we plan to add several new tools each year.

Quarterly Public Financial Sets
ROI Calculators

Multi-Member Survey Dashboards
TIA Consumption Analytics Objectives

 

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Conferences

Conference Presentations

TIA conferences are a rich source of industry knowledge, insights and best practices shared by TIA research staff, service practitioners, industry solution providers, and other industry experts.

Browse past conference presentations by service discipline:

 

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Videos

Videos

TIA leverages the powerful medium of video to provide engaging and thought-provoking content. Watch these videos to experience the depth and breadth of TIA's knowledge and expertise.

Conference Keynotes ▶

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Research Calendars

Research Calendars

These calendars offer a two-quarter view of upcoming member research and events, including planned studies and surveys.

View research calendars by service discipline:

Customer Success and Support
Education Services

Field Services
Managed Services

Professional Services
Service Revenue Generation

 

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IT Support

IT Support and Consultancy

Increase your business profitability and productivity with comprehensive IT support, services and consultancy. Choose cost-effective innovation, efficiency and strategy.

 

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Inquiry

Member Inquiry

Member Inquiry service allows members to tap into our expert research organization for ad hoc advice and consultation on pressing business issues and fast answers to questions.

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