Findings from TIA's First Technology Services Survey Targeting Europe

Date: May 14, 2012

Author: John Ragsdale

Description:
TIA’s sixth annual member technology survey is complete, documenting member adoption, satisfaction, and planned spending across 24 areas of services and technology. This report provides adoption and spending trends for EMEA as compared to North America.

Applicable Disciplines:
Education Services;Field Services;Professional Services;Customer Success and Support;Service Revenue Generation-Recurring

Keywords:
Technology Budgets; Adoption; Technology Satisfaction; Enterprise Mobility; Multi-Channel Platforms; Automation; Enterprise CRM

Functional Areas:
Operations;Research

Markets:
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Automation;Other