Date: October 10, 2014

Author: Judith Platz

Description:
This Solutions Widget answers the question: What are recommendations related to establishing customer success capabilities and organizations?

Applicable Disciplines:
Customer Success and Support

Keywords:
Customer Success; B4B; Success Capabilities; Adoption; Customer Retention; Subscription Revenue

Functional Areas:
Engineering;Marketing;Operations;Research;Sales;Service Delivery;Strategy

Markets:
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Automation;Other