Date: June 17, 2013

Author: Ken OReilly

Description:
What are the types of programs companies put in place to develop skills in their SS staff?

Applicable Disciplines:
Customer Success and Support

Keywords:
Leading Support; Technology training; Leadership development; Developing Support Services; Continued Education; Support Staff Certification

Functional Areas:
Human Resources;Strategy;Student;Training

Markets:
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Automation;Other