Date: September 03, 2013

Author: Ken O'Reilly

Description:
What are examples of dashboards companies create to provide "one stop shopping" for an instant overview of the health of the support organization?

Applicable Disciplines:
Customer Success and Support

Keywords:
Performance monitoring; Support organization health; Support Operations; Services Dashboard; Customer Support

Functional Areas:
Engineering;Strategy

Markets:
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Automation;Other