Date: May 23, 2013

Author: John Ragsdale

Description:
What are other companies using for CRM/Indicent Management? What are the top installed CRM platforms?

Applicable Disciplines:
Education Services;Field Services;Professional Services;Customer Success and Support;Service Revenue Generation-Recurring;Managed Services

Keywords:
Customer Management; Technology; Incident Management

Functional Areas:
Operations;Partner Management;Service Delivery;Strategy

Markets:
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Automation;Other