Technology Services World Conferences

TIA hosts its bi-annual Technology Services World conference in the U.S. two times per year.  Each conference provides an unrivaled source of peer learning, networking and idea sharing.


TSW Best Practices

Held every May, the TSW Best Practices conference provides a venue for attendees to learn how top technology companies are optimizing their service businesses. The main goal is to empower attendees with the information to achieve optimised operational and financial execution. Each event showcases our industry’s finest examples of Best Practices from practitioners as well as the up-and-coming Pacesetter practices that represent best-in-class performance.


Future TSW Best Practices Conference Dates:

  • 2015: May 4–6


All conferences will be held at the Santa Clara Convention Center in the Silicon Valley.


TSW Service Transformations

Held every October, the TSW Service Transformations conference takes a more forward-looking and strategic approach at technology services.   Industry thought leaders and those who are in the process of transforming their service businesses are given stage time, and new TIA thought leadership research is presented to help advance our collective industry thinking.


Future TSW Service Transformations Conference Dates:

  • 2015: October 19–21


All conferences will be held at the ARIA Resort & Casino in Las Vegas.


Accessing TSW Events and Presentations

TIA corporate members receive vouchers to attend the TSW conferences as part of their annual membership.  All conference presentations are made available to attendees following each event and are maintained in the TIA Knowledge Base for ongoing access.


Visit the Technology Services World conference site.


View past conference presentations.