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Introducing the Technology

Welcome to the TIA Member Resource Center

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inquiry

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Research Inquiry

Research inquiries allow TIA members to directly tap into the knowledge of our expert research team to receive answers to questions as well as ad hoc advice and consultation on pressing business issues.

Submit an Inquiry

research

Best Practices
Research Library

The focus of TIA research is to understand the levers of growth, efficiency, and strategic differentiation within technology services. Service leaders can leverage these insights to ensure their business is on the right track to continue delivering revenue and profits.

View published research by service discipline:
Member SuccessEducation Services  |  Expand Selling  |  Field Services
Managed Services  |  Professional Services 
Service Revenue Generation | Support Services

research calendar

Research Calendars

These calendars offer a two-quarter view of upcoming member research and events, including planned studies and surveys.

View research calendars by service discipline:
Member Success |  Education Services  |  Expand Selling  |  Field Services
Managed Services  |  Professional Services
Service Revenue Generation  | Support Services

widgets

Dynamic Solution Widget Dashboard

Discover fresh content and recommended reading related to your most pressing service business challenges (SBCs).

Use the Dynamic Solution Widget Dashboard

conference

Conference Presentations

View presentation slides from TSW conference sessions and keynotes by TIA's research executives and leading technology service and solutions providers.

View conference presentations by service discipline:
Member SuccessEducation Services  |  Expand Selling  |  Field Services
Managed Services  |  Professional Services
Service Revenue Generation  | Support Services

videos

TIA Videos

Watch videos and clips of featured insights and presentations to stay current on best practices and latest insights from the technology services industry's top thought leaders and solutions providers.

View Conference Videos

data tools

Data Tools

TIA data tools allow you to mine insights from simple, interactive visualizations. Most tools are updated on a quarterly basis, and we plan to add several new tools each year.

Browse the data tools by topic:
Quarterly Public Financial Sets  |   ROI Calculators  |   Multi-Member Survey Dashboards  |  TIA Consumption Analytics Objectives

webinars

TIA Webinars

TIA webinars are a valuable resource for in-depth information on services industry performance trends, operational metrics, best practices, and innovative service technology solutions. These webinars are presented in a variety of formats, from peer-to-peer roundtables on critical industry issues, to industry expert briefings with Q&A, to technology provider presentations.

Upcoming Webinars  |  On-Demand Webinars

conference

Technology Services World Conference

Join us May 2-4 for our spring TSW conference, "Tech as a Service: Winning in the Cloud". We will tackle topics applicable to every recurring revenue business in the technology industry. The Technology Services World (TSW) conference is produced by the Technology Industry Association. Members have the opportunity to redeem conference vouchers to stay ahead in this ever-changing industry.

Learn More and Register Today

thought leadership

Speaking Engagements and Workshops

TIA executives are available to share their expertise with you and your company. Request a workshop, onsite advisory services, or speaking engagement to gain outside perspective and thought leadership on current trends affecting the technology services industry.

Learn More

consulting

Consulting Alliance Partners (CAP)

Consulting Alliance Partners provide consulting services to TIA members in order to enhance service effectiveness in alignment with TIA thought leadership.

Leverage CAP Thought Leaders

Upcoming Webinars
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