Member Testimonials


Don’t take our word for it…at TIA, we drive customer success - and help you to do the same. Here’s what people are saying about TIA.


As Motorola Solutions launched the newly formed Global Services and Solutions business, the benchmark data and industry contacts obtained through TIA have been invaluable. I used these resources heavily to shape and validate our strategy and compare our performance to industry peers. I have formed personal relationships with many other TIA members, and this has given me the ability to quickly vet ideas and compare approaches with organizations facing similar challenges. TIA has been well worth the investment!

Bruce Brda
Senior Vice President, Global Solutions and Services
Motorola Solutions, Inc.





Our organization continues to find TIA to be an invaluable source of information for all of our different services business lines. TIA is the best source for relevant facts, trends, and performance, and we use what we learn on a weekly basis to assist us in making operational and strategic decisions about our business. TIA helps us to be a higher-performing organization.

Chris Todd
Senior Vice President, Services
Kronos Incorporated



At Oracle, we strive to have the best customer support in the industry. TIA is a unique aggregation of services-specific resources, conference events, communities, and recognition programs—all of which provide insight into the latest industry news, trends, best practices, and more. This helps us to execute on our commitment to customer success.

Juan Jones
Senior Vice President, Oracle Customer Support Services



TIA brings together a community of practitioners to provide unparalleled thought leadership and industry best practices around services. The ability to understand the full potential of the levers that drive your business through benchmarking, peer collaboration, research, and publications is what sets TIA apart. If you are serious about servicing your clients, then this is one community you absolutely need to be part of.

Niro Wijesekera
Director, Worldwide Education Operations





TIA Membership

A membership in TIA offers the opportunity to learn from our experts as well as your peers in the technology services industry. Join our community of more than 30,000 individual service executives. What are you waiting for?