IBM Australia

Member Profile

With more than 175,000 professionals working with clients in 170 countries, IBM Global Services is the world's largest business services provider and has been providing outsourcing services to industry-leading clients for many decades. Since acquiring PricewaterhouseCoopers Consulting six years ago, IBM has completely transformed its services business model, evolving from a predominately IT outsourcing model to a high-value approach that involves automating labour-based processes, building business analytics and optimisation capabilities to enable smarter enterprises and turning services into reusable assets through a combination of software, services and research and development. The HP/EDS acquisition has been cited for falling short in delivering strong business-facing consulting or application integration for customers�an important component.